Our approach.
We transform the way organisations manage their client relationships and evidence their outcomes, as well as, supporting the modernisation of their practices. With our support organisations are able to direct more resources to frontline delivery, to provide robust evidence to commissioning authorities and to support collaborative working.
Our solutions are tailored to the needs of each organisation and how they engage with their clients. We work closely with staff to understand how they deliver services so we can develop processes, simplify solutions and reduce duplication. In our system the client supported is at the centre of the system.
Our history.
We work with a range of organisations, including Public Sector, Charities, Social Enterprises and community groups.
We were formed by the coming together of a charity, Dudley CVS and a Social Enterprise, Cloudberry Innovation and Development in order to develop low cost data solutions for the Voluntary, Community and Social Enterprise Sector; but we also work with and develop solutions for both the statutory and private sectors.
Who we are.

Mark Ellerby
Director
Mark, has led the development of PSIAMS Systems with its unique Theory of Change that sits behind our system and our approach. Mark has worked in a number of sectors ranging from private, public, education, charity and social enterprise sectors with a goal to improve the customer/client experience and to develop efficient collaborative working practices.

Andy Gray
Director
Andy, has a wealth of experience of working in the voluntary sector and collaboration with a variety of stakeholders including: CCGs, Police, Local Authorities.

Adam Deyes
Developer / Account Manager
Adam recently graduated University with a degree BSc in Software
Development and has responsibility for our customer accounts in terms of maintenance, development and building solutions.

James Baggott
Developer / Account Manager
James recently graduated University with a degree BSc in Computer Science and has responsibility for our customer accounts in terms of maintenance, development and building solutions.

Aaron Jackson
Systems Administrator
Maryam Mehdigholi
CRM Admin / Data Analyst